Customer Testimonials

"My Recovery Advocate did a great job. Very friendly and reassuring, plus she ensured I understood what was being done to resolve my situation."
- Trish E.

Read what others have to say

"Thank you very much for the help in clearing up my identity theft problems in a timely and professional manner."
Amelia B.

"Thanks more than enough. You have truly been a light in this tunnel. One day I'll stop running to you with every concern."
Anthony B.

"My Recovery Advocate handled my case from day one to the end. I was VERY impressed."
Sylvia B.

"I've had a lot of luck with Merchants and they did a good job in returning my credit back to normal. I've had no problems since."
Dorothy D.

"Merchants' service has been excellent so far and I'm confident if anything comes up again it'll be taken care of."
Linda J.

"My advocate was a wonderfully competent representative. A real advocate for your members."
Teresa P.

We value your feedback! We appreciate your product suggestions, we are always looking to make our products better. We want to know the quality of customer service we are delivering. It is all part of our mission to serve our customers. Here is a sampling of the feedback we have received recently from customers.

Click here to submit your feedback.